BEAU.SYS

INITIALIZING SYSTEM..._

0%

BEAU DAWSON
DEPLOYABLE

Every manual process, every workaround, every "that's just how we do it" — it's money you're not making. I find those gaps and I close them. Not with band-aids, but with systems designed to scale: automation, AI, architecture that compounds. In 10+ years I've turned cost centers into profit engines. If your operations aren't accelerating your business, you're subsidizing your competitors.

Beau Dawson
ACTIVE
beau@system ~
> REV_RECOVERED
$1,000,000+
Billing Logic
// Expedia
> ARR_PRESERVED
$1.1M
M&A Retention
// Eviivo
> ADMIN_OVERHEAD
-90%
Agentic Workflows
// BAD Labs Console
> CSAT_IMPACT
+35%
Workflow Revamp
// Union

// PROCESS_OPTIMIZATION

From Manual Chaos to Automated Clarity

See how inefficient workflows transform into streamlined, automated processes

Workflow_Transform
INEFFICIENT
INITIALIZING_QUANTUM_FIELD...
CHAOS
CLARITY
Wasted Effort
67%
Customer Value
18%
Op. Cost
$$$
$ > PROJECT: BAD_LABS_CONSOLE (v1.0)
bad-labs-console.ts
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✓ Build successful. Ready for deployment.
$ > CHANGE_LOG // EXPERIENCE_TIMELINE
[2022 - 2025] UNION
// Support Operations Manager
> IMPACT: Revamped workflows; reduced resolution time by 20%.
> IMPACT: Built scalable KB; reduced ticket volume by 18%.
> TECH: Pioneered generative AI integration in daily support.
[2020 - 2022] BNBFINDER
// Support Manager (Remote)
> IMPACT: Crisis Ops; transitioned to fully remote with zero downtime.
> TECH: Developed digital SOPs and internal wikis.
[2019 - 2019] EVIIVO
// US Support Manager
> IMPACT: M&A Execution; migrated 1,500+ accounts with 90% retention.
> IMPACT: Built 12-person US support division from scratch.
[2015 - 2018] EXPEDIA
// Billing Specialist to Support Director
> IMPACT: Recovered $1M+ in revenue via complex logic error resolution.
> IMPACT: Slashed processing errors by 50%+.
$ > SYSTEM_CONFIG // SKILL_MODULES

AI & Automation[4]

  • -Agentic Coding
  • -BAD Labs Console Architecture
  • -LLM Integration
  • -Micro-App Development

Operations Core[4]

  • -CRM Architecture
  • -Knowledge Base Design
  • -Excel Level 3 (VBA/Logic)
  • -Google Workspace Admin

Education & Certs[3]

  • -HomeAway Business School
  • -Adv. Business Management
  • -Excel Adv. Data Modeling
MODULES_LOADED: 11ALL_SYSTEMS_OPERATIONAL

// SYSTEM_MONITOR

Operations Command Center

One dashboard to rule them all

“
”
Companies don't hire Operations Directors because everything is running perfectly. They hire them because manual processes are eating margins. If your team is drowning in repetitive tasks, you are paying a 'complexity tax' on every dollar you earn.
Operational Philosophy